Orders:
1. How can I place an order?
You can place an order directly through our website by selecting your desired products and proceeding to checkout. Simply fill in your details and confirm your order.
2. Can I cancel or modify my order?
Yes, you can cancel or modify your order before it is shipped. Please contact us as soon as possible for any changes.
3. How do I know my order is confirmed?
Once your order is placed, you will receive a confirmation message/email with your order details.
4. Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account helps you track your orders easily.
Shipping & Returns:
1. What are your delivery charges?
We charge a flat shipping fee of Rs. 200 on all orders.
2. How long does delivery take?
Orders are typically delivered within 5–7 working days across Pakistan.
3. Do you offer international shipping?
No, currently we only deliver within Pakistan.
4. What is your return policy?
We offer a 7-day return policy. You can return the product within 7 days of receiving it.
5. Can I open the product before returning it?
Yes, customers are allowed to open the product. However, it should be in proper condition for return approval.
6. Where do I return the product?
You can return the product at:
Exit Gate, Shop #87, Inside Food Street, Cricket Stadium, Rawalpindi
Payment:
1. What payment methods do you accept?
We offer Cash on Delivery (COD) for your convenience.
2. Is Cash on Delivery available in all cities?
Yes, COD is available in most cities across Pakistan.
3. Are there any hidden charges?
No, there are no hidden charges. You only pay the product price + Rs. 200 shipping.
4. Is it safe to order from your website?
Yes, we ensure a secure and reliable shopping experience for all our customers.
Products:
1. Are your car detailing products original?
Yes, all our products are 100% genuine and carefully selected for quality performance.
2. Are these products safe for all cars?
Yes, our products are designed to be safe for all types of vehicles when used as directed.
3. Do you provide usage guidance?
Yes, we provide basic instructions, and you can also contact us for detailed guidance.